雷维斯卡鸡蛋:是时候认真对待AI
Utilities
Digital Solutions
Americas
2019年5月31日星期五

雷维斯卡鸡蛋:是时候认真对待AI

Rebekah Eggers是一项使命,确保男人,女人和机器可以在一起演变。在这里,IBM的IOT专家谈论她的童年影响,为什么区块链应该在水实用市场中严重和人工智能。

IBM的IOT专家讨论为什么应该认真对待区块链和AI

为什么现在是行动的时间

BlockChain是一种乌托邦的愿景,我们将如何安全地支付货物作为勇敢的新世界的一部分。消除了对银行,PayPal或西联汇款的需求,这是一种安全地购买和销售商品的方式,无需这些“中间人”。BlockChain是一个流行语,通常添加到标题,会议主题和播客,以吸引点击和填充座位。广泛使用但高度误解,区块链太早,尤其是在交付水服务时的发展。同意?

强烈地,雷维斯卡鸡蛋不同意。IBM的能源,环境和公用事业的行业领导者已经为区间的一直生根了一段时间,并有一个例子来备份它。该公司现在声称有400多个区间的参与,包括在水中。

与淡水信托和SweetSense合作,该技术被用来为肯尼亚和萨克拉门托的水和授权农民创造市场,以管理地下水。作为服务平台(WMAASP)作为统一平台的水管理,为表面和地下水数据收集,系统服务,计费,数据收集和行动开发。

“在肯尼亚和萨克拉门托那些农民的需求和关注都没有什么不同,”鸡蛋说。“它们相隔很多英里,但他们遇到了相同的挑战,并且令人难以置信的是技术如何用于为这个地下水分配价值。那些过度的人应该为此付出代价,并且那些未充分利用的人,它的价值是可以赔偿的。“

The platform links satellite reporting from borehole and flowmeter sensors with GIS water resource mapping to a dashboard and action platform. Data collected shows the runtime of each groundwater extraction pump, with sensors reporting daily regardless of the pump runtime.

A busman’s holiday

To understand Eggers’s current role in IBM, it’s important to go back in time. For many industry professionals, being exposed to the inner workings of a utility is something they experience during an internship, work experience or even during engineering courses at college or university. For Eggers, this experience came much earlier.

The daughter of an electrical contractor, she spent several family vacations doing side tours of local utilities “because that was the world my father was in and that’s what I learned growing up”. Going on what could be considered ‘busman’s holidays’, she very quickly learned practical skills, learning how to screw on electrical outlet plates and other maintenance jobs.

再加上这是在纽约水牛城的童年,在“爱运河悲剧” - 美国历史上最具破坏性的环境事务之一。

“This was an immense environmental pollution disaster, affecting the entire neighborhood and surrounding community,” she says.

鸡蛋过去的第三部分过去旨在塑造她的未来正在目睹了环境污染在大湖中的影响。

“我在伊利湖附近长大,因为污染而被着火,”她说。“我相信我们能够做得更多,我们可以访问能够开始在世界上最持久的问题上筹码的技术。它不会没有挑战,但技术与健康的态度和改变意愿愿意迈出山脉。我的成长非常令我对水的兴趣以及我们可以做些什么来使这是我们社区的更美好世界。“

Now living in Los Angeles, California, which Eggers describes as “an area with epic ozone pollution”, the mother of four is determined to “see us make a difference”.

雷维斯卡鸡蛋:是时候认真对待AI

大数据酷之前的数据

在北卡罗来纳州的苏醒森林大学之后,她为亚瑟安德森商业咨询工作,为公用事业空间提供“迎接新问题的挑战”。

在Arthur Andersen的世界级金融小组中,她开始专注于“客户 - 达现金”,或“米到现金”,因为它被召集在公用事业空间。“我对信贷和收集区迷上了,我猜这是大数据酷之前的大数据,”她补充道。

After this she moved onto roles at consumer reporting agencies Equifax and Experian, helping to provide utilities with data for “making the credit decisions”. Eggers sold the data, the technology and the services around that.

然后,10年前,NA中的主要公用事业正在完成实施智能电表的过程,特别是在加利福尼亚州,德克萨斯州和佛罗里达州。因为这对智能公用事业的演变很早,所以有一种看法:“你知道什么吗?我们有智能电表,所以我们现在聪明了吗?“

为了帮助业务分析和优化团队了解和分析数据,eMBOER加入了IBM的公用事业实践,现在称为能源环境和公用事业。

“I brought across a stronger interest in water because I was seeing the progress that was being made on the electric side of the utility business and had a strong belief about water, although a very different business area, that the lessons learned from the electric space could absolutely apply,” she adds. “And water was such an important resource and such an essential element, if you will, and something that really needed attention.”

数字双胞胎和水

Since then, IBM has previously worked with US utilities including DC Water, Kansas City BPU, and Miami Dade Water and Sewer District, as well as Thames Water and Irish Water in Europe and Yarra Valley Water in Australia.

现在,随着20年的时间,她与公用事业公司合作,鸡蛋表示最有趣的案件之一是预测分析在实用程序的基础设施上使用了经验丰富的情况。

分析的数据发现,储层水平被认为是“不寻常”,在发生突发之前的不规则泵行为。当数据被分组时,它可以预测突发,但是当左侧孤立时,这是不够的。

据鸡蛋,水公司往往有150个数据来源,但没有实际的方法是利用信息做出明智的决定。她补充说,通过创建一个数字双胞胎 - 一步很多公用事业公司没有完全采取 - 它将有助于支持数字化的旅程,并最终转变。

在ai中改变我

Regardless of whether it’s under or over-hyped, artificial intelligence (AI) and its role in improving the delivery of water services is provoking discussions at many levels.

One notable example is UK water company United Utilities signing an eight-year framework agreement to use AI to take over control centre responsibility on an existing, automated part of its drinking water network.

尽管这一初步进展,这可能被称为固有保守的水部门的巨大飞跃,但鸡蛋认为需要改变AI的定义。

“We’ve learned that the A in AI stands for "augmented," not "artificial",” she says. “And, as a result of that, man and machine will need to learn to work in harmony,”

一个常见的,也许有时候对遗传控制的不合理的恐惧对AI系统来说,它可以消除对人类劳动力的需求。鸡蛋贬低了这样的恐惧。

“男人和机器之间的共生关系比仅仅是男人或机器就是强大的。由于我们认识到,100%的工作将会改变。我们这么确保人类加上机器的关系更加强大。是的,一些工作将被淘汰,但这将是乏味的工作,如监控下水道系统的内部。

“Those are going to go away because AI can do that. But there will be new jobs. Think about the jobs lost when we went from rotary to smart phones. True, we don’t have operators anymore, but think about the jobs created by the millions of apps we’ve developed.”

道德和消除AI偏见

鸡蛋补充说:“我们可以使用电脑愿景来看看男人不能的东西,因为五个小时的检查机身或观看了一个下水道系统的内部,你会因为你累了而错过了一些人的眼睛,因为你累了,但是机器不会。让我们提升人能够处理异常,能够解决问题,能够解决谜题,并做那些人类的事情。“

A discussion on AI inevitably leads onto ethics. Just how far can, or should, AI go? As an engineering business, physically moving and treating water, human intervention will always be required. And it’s because of this that perhaps our views on working with AI can be blinkered and less open than they could be.

IBM目前正在研究围绕AI的偏差方式。

“当人类火车机器,特别是教育的人类或智者一直在业务中,我们自然有偏见,”鸡蛋说。“那么你如何从ai中删除偏见?当人类正在训练机器时,偏差自然会妨碍。所以,我们正在研究和试图弄清楚如何删除该。“

DigitalIonation:第二章

The water sector is no stranger to trials, MoUs, partnerships and pilots. Even for the latter there is an ongoing, inside joke: the water sector has more pilots than an airline. Eggers believes now is the time to turn this learning into concrete action and business.

“We’re getting comfortable with the idea of digitalisation across many industries, perhaps not as much in water,” she says. “We have done several pilot projects and tried things out. But now it’s time for chapter two – it’s time to get serious.

“我们必须跨组织扩展这一点;我们必须实施它,我们必须改变。因为与这项新技术一起玩是一件事,但现在是时候真正变得严肃并开始有所作为。“

通过访问IBM的最新研究,再加上10年前的“智能实用程序”的背景和目睹了“智能实用程序”的开始,鸡蛋已经看到了如何在水供应时使用数据的利益。

Blockchain may continue to attract its fair share of cynics, critics and naysayers, but then every new technology, software or system does so at the start. The lessons learned from the Kenyan and Sacramento water trading project, enabled by blockchain, need to be shared widely.

Optimistic, passionate and with a strong vision for the future, Rebekah Eggers is perfectly placed to spread this word. There is no doubt we need sharp minds like hers too, in order to help us all navigate our way through a sometimes daunting Brave New World.

-Rebekah Eggers will be one of the keynote speakers at the Aquatech Innovation Forum on November 4. More information can be found here.

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