技术潜水:使用点系统的未来“width=
水处理
使用点/条目
欧洲
Americas
2019年8月18日星期日

技术潜水:使用点系统的未来

Point of use (PoU) systems can alert consumers via apps exactly when filters need changing. How far can this data go? How will technologies eventually be grouped together to offer an ‘iPhone’ type sales experience? Our article investigates the drivers and developments in the PoU market.

使用点地理市场分裂

在燧石后水危机时代,使用点(POU)系统可以看到中国,印度和广泛亚洲传统国家的大量增长。

BlueTech Research的估计表明,每年8000万个POU单位发货,中国占1500万。

In its 2019 insight report on PoU, the company estimated the geographical market split with Americas accounting for 40 per cent, Asia-Pacific 35 per cent and Europe, Middle East and Africa 25 per cent.

Prices vary from as low as $50 for lower-end products, right through to $2000 for the high end, leading to a market size in the region of billions of dollars.

传统市场司机

Consumer concerns over drinking water taste and odour have historically driven the market but now questions over water quality are becoming a major factor.

Low-income households in developing countries lacking municipal water infrastructure have historically purchased PoU systems to help avoid risks of illnesses from consuming microbiologically unsafe water.

此外,增加了东南亚的工业活动导致重金属和其他污染物的地下水污染。因此,建议将这些市场的POU系统“作为补充解决方案而不是公用事业竞争”。

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Historically, when trust in tap water quality and water utilities is high, such as in the Netherlands, for example, the market for PoU systems generally remains very small. However, this could soon start to change.

“虽然国内使用POU和进入点(POE)系统已经是印度和中国的牢固建立的趋势,但我们认为在美国和欧洲的担忧随着人们更加了解诸如诸如微型污染物的范围例如,BlueTech Research首席执行官Paul O'Callaghan说,不一定从饮用水中取出饮用水,例如制药副产品。

发布燧石反弹

弗林特水危机继续讨论水质和水公用事业的作用。

这是2014年,新的管道正在建设中,城市供水被切换到燧石河。不久之后报告出现了水的颜色,气味和味道的变化。2015年EPA和弗吉尼亚理工学院的检验发现居民住宅水中的正常铅水平高于正常的铅。

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“当水质问题达到新闻时,人们开始寻找解决方案,以便问题不影响它们(太多),”Corina Carpentier,Ecotoxicopoloric&Benten水解决方案总经理顾问说。

“In the case of water quality, people generally see two options: switch to drinking bottled water, or install a PoU treatment device."

有趣的是,这以下网站展示新闻项目如何影响人们在几年前使用燧石水危机的示例。尽管有2,700个不同的搜索项目与危机相关,但直到总统介于搜索流量跳跃。

“Local news cycles do not generate as many searches as national news: searches spiked when President Obama made a statement about it," adds Carpentier. "Important to notice is also that as soon as the item disappears from the news, interest seems to disappear quickly as well. Thus, sales agents need to make the most of things in a fairly short period during and just after a water quality event. Even events as impactful as Flint do not seem to have a lasting effect."

PFAS司机

推动消费者的寻求沟局的另一个问题是克里斯威尔克(PFA),Cantation Watergroup的新业务和过去总统的新业务副总裁Chris Wilker(PFAS)的广泛发现。协会(WQA)。

The Environmental Protection Agency (EPA) is working on setting a maximum contaminant level (MCL), as part of a wider action plan.

根据WQA的说法,其消费者研究研究表明消费者意识和与其饮用水质量和安全的关注增加了显着增加。

This increase in awareness and concern was consistent between consumers being served by private wells or by centralised or municipal supply, the organisation added.

“传统和社交媒体的关注不足,重点是水污染和饮用水污染物,”朱尔省WQA及监管政策顾问总裁Steve Ver Strat说。

“这是一种情绪化的话题,突出了已知和新兴污染物的发生,并且随着这种压力,潜在的所知,或者在某些情况下涉嫌健康效果。这种注意力如何提高消费者的疑虑和驱动消费者寻求解决方案的注意力把它们控制在一起?“

PoU systems go digital

家庭POU系统的最新发展或自然演化之一是该技术的数字化:更多的连接,更多的数据,并为消费者提供有关其系统和水的更多信息。

Companies including Eco Water Solutions, Kinetico Water Systems, Canature WaterGroup, Culligan Water and others are all reportedly working on apps and connected technologies.

英国公司道尔顿制造了所谓的“FILTACHEK'- an app to help people "monitor the service life of their water filter element and receive a notification when it's time for a replacement".

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图像信用:Doulton Water Filters 2019

Rolled out in the UK market in November 2018, the app was in development for four months. It issues alerts based on time or consumption to ensure consumers are informed and aware of the need to order a filtration replacement.

“This is part of our 'fit it, don't forget it' messaging to customers," says Yvonne Allen, marketing manager from Doulton Water Filters. "Over time, the performance of filters starts to diminish naturally, and your palate becomes accustomed to that changing taste. We advise people to change the filters every six months, and the app is proving effective in reminding people and generating that replacement order."

The company is also working on an app for the Indian market but based on water quality where, depending on the local water quality challenges, different levels of filtration will be recommended for customers.

连接技术

The Pollet Water Group (PWG), a global distributor ofwater treatment solutions,相信数字解决方案的好处将超越消费市场。

Micheline Verhaeghe,PWG的技术智能工程师表示,POU设备的数字化将“找到沟水处理更加奢侈的高端市场的入口,而不是基本需要”。

She says: “We may not forget that next to consumers who want to control their data themselves, there are also bigger utilities and hospitals who want to outsource the water management. Both have a huge potential for digitalisation (or digital servitisation) going from smartphone apps for end customers to remote data control for predictive maintenance by the water treatment company”.

PWG为其Wi-Fi连接的柔软剂开发了基于云的“管理我的柔软剂”平台。智能手机应用程序使客户能够检查其水的使用情况,并在需要重新填充盐时发送消息。数据也可用于传入和传出“水硬度”和剩余容量。

与此同时,Canther的Wilker认为,“关联技术”部分业务实际上是为了为整体POU包增加价值,并使市场上诉到千禧一代,他们只是“不通过我们销售的传统方式购买系统”。

“Instead of a POU product sitting under a sink with the customer not knowing how the unit is performing or when to change the filters, our new connected technology will engage the consumer in real-time on product performance and filter life," he says.

He adds that his company is focusing on the development of "smart products" that will "really connect the end-user to the product performance".

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在向POU系统中添加额外的传感器方面,威尔克表示,“真正的胜利将是传感器可以做的”并预测最终,将有“特定污染物传感器部署”包括铅传感器,但价格“需要下降“。

传感器不愿意

新业务的执行委员会还观察到,随着POU系统变得更加数字,它还需要安装程序技能组/值链同时发展。

而不是经销商,水管工或安装公司刚刚在房主的水槽下拟合POU系统,最终必须将设备连接到路由器,例如,分支到电信工程师的工作。

与此同时,Carpentier认为制造商不愿意加快传感器和数据,因为它可能会破坏传统的服务包。

“我们注意到销售POU处理系统的公司通常不太热衷于拥有传感器的设备,”她补充道。“他们通常将设备与维护合同一起出售,包括预防滤波器每年或几次。传感器可能表明过滤器尚不需要交换,因此会破坏其(之后)销售策略。“

董事总经理补充说,维护事件之间的问题的早期检测“也不想要,因为这可能会破坏消费者在安装POU处理设备时的安全感”。

混合技术选择和发展

POU系统可以包括以下技术,具体取决于目标污染物和所需的治疗水平:

  • 固体块活性炭(SBAC)
  • Granular activated carbon (GAC)
  • 反渗透(RO)
  • Ultraviolet light (UV)
  • UV-LED系统
  • Microfiltration (MF)
  • Ultrafiltration (UF)
  • Nanofiltration (NF)
  • 离子交换(IX)与阴离子或阳离子交换(AX和CX)。

有些人认为,随着消费者推动更纯净的水,它将引发“混合”沟系统的出现,汇集多种技术。

Aquensense Technologies的首席执行官Oliver律师表示,POU市场最终会随着购买过程而变得像为iPhone购物一样:您拥有更多基本的治疗选择(iPhone 7),铃声和口哨更少,直到最佳- 用于水处理,汇集多种技术,类似于更昂贵的iPhone X.

He references a partnership with US company Oasis International. The company's UV-C LED technology has been combined into a point-of-dispense disinfection system, known as Quasar to eliminate water-borne microbes, such as cryptosporidium and E. coli.

“这是建造一个新的UV市场,用于使用点和消费点,”律师说。“我们一起添加了两种技术,而历史上他们存在并单独出售。”

首席执行官表示,远离塑料瓶装水和可重复使用的瓶子,公共喷泉将成为他UV-C LED技术的大驱动力。

“人们习惯于从他们信任的品牌喝瓶装水,说雀巢,如果它在其中有紫外线技术,则需要将相同的信任放入这种水喷泉或家庭POU设备中,”他补充道。

为此,AquiSense设计了许多系统的“尖端上的可见光”,当水出来时会发出蓝色。“人们将这与发生的事情联系起来......我们将UV光与可见光梳理,让视觉提示向产品的用户提供,以及实际的技术验证,”恕区“增加。

Springing towards the future

Some companies have already taken the lead in hybrid products.

安利的ESPring系统将UV与活性炭相结合。该装置的“Workhorse”是一个盒中的全部,其包括碳过滤器,以除去颗粒和捕集物并去除140个污染物。然后,UV光作为第二个“保护水平”,其破坏了99.99%的微生物,包括细菌和病毒。

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Sold in over 50 countries or territories, Ver Strat describes it as a "treatment device that is cutting edge in terms of electronics, efficiency and performance".

他还同意,数字环境将“具有最大的影响”,从社交媒体推动品牌认可(IOT)/连接作为监控安装设备的性能和维护需求的手段。

“这将是至关重要的,因为未来的发展,这些设备获得了作为潜在的合规工具的接受,”他补充道。

Opening Pandora’s box

随着POU技术和可用数据的进步,它提出了多个问题:

  • 谁拥有数据,它应该去哪里,它是安全的吗?如果设备变得更加联系,那么他们会成为网络安全威胁吗?
  • If the price falls on water quality sensors and they are fitted on everyday household PoU systems to detect contamination, could this open Pandora's Box and lead to one bad Tweet away from a utility PR nightmare?
  • 如果这种传感器确实检测污染,如果这种数据被反馈到该实用程序,则可能会在上游调整其水处理过程?

Currently, PoU systems continue to find their place in countries with advanced water treatment infrastructure. Some believe that if the water utilities are "doing their job", then there shouldn't be a need for additional treatment, nor to put this responsibility to the general public, who are not water engineers.

Others believe that no matter the level of centralised treatment, it can always be the "last mile" of sometimes old, creaking pipework where the contamination can occur and that the "residential PoU/PoE market is better placed to react".

美国水厂协会(AWWA)承认消费者“可能具有独特的水质需求,这可能导致它们使用补充家庭水处理装置”。

Representing American water utilities, the associated takes the stance that these companies should be communicating regularly with their customers about the quality of tap water.

它补充说:“有关家庭补充水处理装置的信息应强调适当维护家庭治疗装置的重要性,使得消费者在不知不觉中通过不当维护影响其饮用水的安全性。”

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与此同时,WQA总统热衷于承认水资厂的责任,但补充说,POU / POE技术将使人们能够更快地对新兴污染物作出反应。

“我想清楚的是,市政或集中治疗提供者在生产饮用水的令人难以置信的工作中,符合国家质量要求的饮用水令人难以置信的作用,”ver strat增加了。

“他们面对源水,财政限制和失败的基础设施的持续问题。然而,鉴于变革的步伐,以及鉴定新的和以前未知的新兴污染物,保持消费者的信任和舒适将是一个持续的挑战。“

Digitally savvy demands for PoU

Globally, one saying about the PoU market is that in Asian markets, these devices are seen as "must-have". Modern designed treatment systems can take pride of place in kitchens, becoming status symbols, much like designer coffee machines. Whereas in Europe, they have been seen as "nice to have" additions to kitchen appliances but are often hidden away.

Data-driven consumer products that monitor health parameters such as sleep, number of steps and calorie intake are becoming more popular. So consumers could well turn their interest to water quality data, moving home-treatment systems from the nice to have into the must-have category.

Growing environmental awareness, coupled with a digitally savvy and demanding population, could mean that modern, connected PoU systems could soon be making their way into a house near to you soon.

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